I forgot to add a listing ID from my shop to the corresponding Corjl design, and a customer ordered the item. How can my customer access their purchased item to personalize?
If you sold an item in your shop that is not connected to the design in Corjl, you will need create the order manually. To create a manual order, open up the orders dashboard, then select ‘Create New Order’. You can find more about creating manual orders by visiting this link here: