Can I access a customerā€™s account to assist, or make changes to their purchased items?

Yes. In theĀ OrdersĀ tab, open your customerā€™s order info and selectĀ Login as Buyer. Youā€™ll see the order as the customer sees it and can make any needed changes. To change the artboard size, add fonts, or make any changes that arenā€™t enabled in theĀ Customer View, click on theĀ Designer ViewĀ tab (upper LH side). Please note that your customers will not have access to/see theĀ Designer View tab when logged into their order.