Set limits for how many times a design can be downloaded. Customers will see a number next to the download icon, showing how many times they have left to download.
If a customer uses all of their downloads and needs more, you can add additional downloads for them.
To set download limits for a design, go to the Info tab and find Max Downloads under Customer Settings, then select from the drop-down box.
To add downloads to a purchased item, go to Completed Orders, open up the customer order and select from the drop-down box, located in the Items Ordered section.
You can also set max downloads in your Design Settings (upper RH side, under seller profile). This will automatically add your designated max downloads to any new design created. Please note that this will not change the settings in existing designs.